1. Wrong item are returnable.
2. Wrong color are returnable.
3. We do not accept return just because customers do not like the item you received even it is right for everything.
4. We do not accept cancellation of orders in the production process, if the cancellation, only get a partial refund, we will keep 30% as handling charge.
5. We don't accept returning for following cases:
1)Custom sizes and custom colors items.
3)Items that have been worn, changed or damaged like altered,dyed,etc.
6. Please contact us first when there is any problem with items you received. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back. When you return them back, please make sure the items are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
About wrong item and wrong color
1. Wrong item:
In this case,please upload some persuasive pictures or video, once it is verified, you can either send it back to exchange for the correct item or return it back for full refund.